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PRIVACY POLICY

Privacy Policy

Last Updated: September 30, 2025
 

Mind Body Horizons Inc. (the “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, applications, and services (collectively, the “Company Properties”).
 

By accessing or using the Company Properties or Services, you (“You”) agree to this Privacy Policy. If You do not agree with the terms of this Privacy Policy, please discontinue use of the Company Properties immediately.

 

1. Information We Collect

We may collect the following categories of information:

  • Personal Information You Provide:

    • Name, email address, billing address, phone number, or other identifiers when You register, subscribe, or contact us.

    • Payment details when You purchase Services (processed through third-party providers).

  • Automatically Collected Information:

    • IP address, browser type, operating system, device identifiers, and usage data when You access the Company Properties.

    • Cookies, pixels, and similar technologies for analytics, functionality, and advertising.

  • Third-Party Information:

    • Information received from third-party partners, including payment processors, analytics providers, or marketing platforms.

 

2. How We Use Your Information

We may use the information we collect to:

  • Provide, operate, and improve our Services.

  • Process payments and fulfill transactions.

  • Communicate with You about Your account, Services, or promotional offerings.

  • Send newsletters, trial offerings, or marketing communications (where permitted by law).

  • Monitor, analyze, and improve the performance and security of the Company Properties.

  • Enforce our Terms and Conditions of Use.

  • Comply with legal obligations.

 

3. Sharing of Information

We may share Your information as follows:

  • With Service Providers: We may share information with third-party vendors, contractors, and partners who perform services on our behalf, such as payment processing, hosting, analytics, and marketing.

  • For Legal Purposes: We may disclose information if required by law, regulation, or legal process, or to protect our rights, property, and safety or that of others.

  • In Business Transfers: Information may be disclosed or transferred in connection with a merger, sale, financing, or acquisition of the Company.

  • With Your Consent: We may share information for other purposes with Your explicit consent.

 

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance Your experience, analyze usage, and deliver personalized content. You may control cookie preferences through Your browser settings, but disabling cookies may limit some features of the Services.

 

5. Payment Processing

All payments are processed by third-party payment processors. The Company does not directly collect or store Your payment card details. Your use of Payment Processing Services is subject to the terms and conditions of the applicable third-party processor and all relevant card network rules, laws, and regulations.

 

6. Data Security

We implement commercially reasonable measures designed to protect Your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

7. Data Retention

We will retain Your information only as long as reasonably necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

 

8. International Users & Cross-Border Data Transfers

If You access the Company Properties from outside Canada, please note that Your information may be transferred to and processed in countries other than Your country of residence, including the United States. These countries may have data protection laws that are different from those in Your jurisdiction.

By using the Company Properties, You consent to the transfer of Your information to countries outside of Your country of residence. Where required by law, we implement safeguards, such as contractual protections, to ensure Your data is adequately protected.

 

9. Your Rights

Depending on where You reside, You may have certain privacy rights under applicable law, which may include:

  • The right to access and receive a copy of Your information.

  • The right to request correction or deletion of Your information.

  • The right to object to or restrict certain processing activities.

  • The right to withdraw consent where processing is based on consent.

To exercise Your rights, please contact us at info@mindbodyhorizons.com

 

10. Children’s Privacy

The Company Properties are not directed to children under the age of 18 (or the minimum age required by applicable law). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete such information promptly.

 

11. Email Marketing and Electronic Communications

We may, from time to time, send you commercial electronic messages (“CEMs”), including emails, newsletters, promotions, electronic-based subscriptions, or other communications about our products and services. We will only send CEMs in compliance with Canada’s Anti-Spam Legislation (“CASL”), meaning that such messages will: (i) be sent with Your consent (express or implied); (ii) clearly identify the sender; and (iii) include a simple and effective unsubscribe mechanism that You may use at any time to withdraw consent.

By corresponding with Us by email or other electronic means, You acknowledge and agree that such communications are inherently insecure, may be intercepted, lost, corrupted, or delayed, and may not be encrypted. You further agree that You will not hold Us liable for any damages, losses, costs, or liabilities arising from or relating to the transmission of electronic communications between You and Us.

 

12. Privacy Complaints

We are committed to complying with the Personal Health Information Protection Act, 2004 (Ontario) (“PHIPA”), and the Personal Information Protection and Electronic Documents Act (Canada) (“PIPEDA”), as applicable.

If You have any privacy-related questions or concerns, please contact us first at info@mindbodyhorizons.com, and we will work to address Your issue.

If You are not satisfied with our response, You may file a complaint with the Information and Privacy Commissioner of Ontario (IPC):

Information and Privacy Commissioner of Ontario (IPC)
2 Bloor Street East, Suite 1400
Toronto, Ontario M4W 1A8
Phone: 416-326-3333 / 1-800-387-0073
Website: https://www.ipc.on.ca

 

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in our sole discretion. We will notify You of any material changes by posting the updated Privacy Policy on the Company Properties with a revised “Last Updated” date. Your continued use of the Company Properties or Services after such posting constitutes Your acceptance of the revised Privacy Policy.

 

14. Contact Us

If You have questions about this Privacy Policy or our privacy practices, please contact us at:
 

Mind Body Horizons Inc.
Purple Sage Drive, Brampton ON, L6P 4P5
info@mindbodyhorizons.com

289-456-4264

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